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There are many correctional companies today that claim to offer the best services in the correctional industry, but if you go by the reviews, the name of Securus Technologies tops the charts. It is primarily because the company focuses on the quality of its products and services as well as innovation.
The products and services portfolio of the company has also been expanding significantly in the last few years, making it one of the most comprehensive service providers in the correctional industry. Securus Technologies does not only provide the best of products and services but has also won accolades due to its exemplary customer service. It has won the prestigious Gold Stevie Award for the best customer service, which speaks volume about the commitment of the company towards its customers.
The company was founded in 1986 and since then has never looked back. Presently, the company offers its services in not only the United States but also in the District of Columbia and Canada. More than 1.2 million inmates use the services provided by Securus Technologies, and the count is increasing at a rapid pace as more and more correctional facilities are switching to Securus Technologies as its service provider. Presently, the services of the company are being used in nearly 2,600 correctional facilities. Rick Smith, CEO of Securus Technologies, believes that the company has been progressing rapidly in the last few years due to the commitment of the company to serve the best to its customers, without having to spend a fortune.
Securus Technologies has recently published a press release, where it showcased what the law enforcement officers feel about the company’s investigative services and solutions. The press release contained the excerpts from the letters sent to the company by the law enforcement officers. It highlighted the achievements of the company in the booming correctional industry.
Some criminals don’t seem to be very intelligent. Securus Technologies has been taking advantage of these types of criminals for some time now with a new software innovation. But before you understand the software innovation, you must understand what Securus Technologies actually does.
Securus is a lot like your telephone, cable and Internet provider except they deal exclusively with corrective facilities. It is not the kind of company you can call up to order services. This company signs government contracts that make them the only provider of telecommunications services to a particular corrective facility for a period of time.
Securus takes its job very seriously. They not only provide telecommunications services to inmates, but they provide innovations to assist law enforcement. The company is all in when it comes to making us safer.
The innovative telecommunications company takes it upon themselves to record every telecommunication sent or received by an inmate. These recordings include telephone calls, emails and video chats. As you can imagine, all of this digital information really piles up making it difficult to search.
But new software can dig through this mountain of digital data to find one particular telecommunication. It can search for key phrases or a particular individual’s voice. This software tool has allowed law enforcement to catch a murderer.
The murderer was an older sibling in jail. He was talking to his little brother who did not have a criminal record. The boy’s mother was also listening in on the conversation. The older sibling told the younger sibling what to say when questioned by police over a shooting. It was this recording that convicted the older brother of a murder.
Securus is really setting the tone in the prison telecommunications industry. Prisoners enjoy their services and reasonable prices while law enforcement benefits from innovative technologies.
The prison system is wrought with unique problems for officials tasked with creating a safe environment to rehabilitate those who have been convicted of crimes. No easy tasks in and of itself but the difficulties of maintaining order are compounded by the ingenuity of criminals determined to continue committing crimes despite being incarcerated. As officials battle against incarcerated criminals, they also must contend with those that are within their own ranks as well as it is not an all too uncommon to hear stories of corrupt guards and administrators.
Securus Technologies Gives the Prison System a New Tool to Help Prevent Crime
Though prison administrators have a new tool at their disposal that is actively helping them not only solve crimes but prevent them from every occurring within their facilities. The inmate communications solutions provided to facilities by Securus Technologies has been used by administrators to help break up contraband rings and find convictions for violent crimes.
The stories of the many ways Securus Technologies communication solutions have been used to prevent crime come directly from the facilities who employ many of Securus’s solutions. Now those stories have been published for everyone to see. Throughout all of the many posted comments from prison officials and employees one fact becomes increasingly clear, Securus Technologies has been at the forefront of helping keep the prison system safer with their technologies.
Securus Technologies Commitment to Creating a Crime Free Prison System
Securus Technologies has taken noticed of the many ways its services have been utilized and actively supports prison officials in their pursuit to create a safer prison system through crime reduction and prevention.
If you would like to learn more about the many ways Securus Technologies is helping create a crime free prison system, please visit PRNewswire.com.
Securus Technologies is a leading provider of technology and communications products and services to the correctional institution and law enforcement industries. The company, which is based out of Dallas, Texas, has hundreds of employees located across the country and currently provides products and services to over one thousand facilities located across the United States.
Securus Technologies is likely best known for their innovative video visitation products and services. Their video visitation product and service allows a family member and inmate to connect over a secured video messaging service. This has reduced the need for people to have in-person visitations, has allowed the facility’s to put forth a rewards system encouraging inmates to act in good behavior, and to improve security and experience for all people involved.
While the increased use of the service has made it clear already that customers are happy with the product, there are also many customer comments and reviews found online that make it clear that the product is important and useful. Customers have stated that they love being able to use the new product provided by Securus Technologies because it allows them to stay better connected with their loved one while they are away. Customers have stated that they use the products for a variety of purposes including using it to help with student homework and projects, dial into larger family holiday parties, and to simply stay connected.
While the product has been helpful for the users, it is also helpful for those that work at the facilities. The video visitation services has led to a reduction in the need for in-person visitation. This has helped to improve the administration efficiency at the facilities, reduce the risk and security needs to help protect inmates and visitors, and has helped to make inmates happier and less stressed.