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There are many correctional companies today that claim to offer the best services in the correctional industry, but if you go by the reviews, the name of Securus Technologies tops the charts. It is primarily because the company focuses on the quality of its products and services as well as innovation.
The products and services portfolio of the company has also been expanding significantly in the last few years, making it one of the most comprehensive service providers in the correctional industry. Securus Technologies does not only provide the best of products and services but has also won accolades due to its exemplary customer service. It has won the prestigious Gold Stevie Award for the best customer service, which speaks volume about the commitment of the company towards its customers.
The company was founded in 1986 and since then has never looked back. Presently, the company offers its services in not only the United States but also in the District of Columbia and Canada. More than 1.2 million inmates use the services provided by Securus Technologies, and the count is increasing at a rapid pace as more and more correctional facilities are switching to Securus Technologies as its service provider. Presently, the services of the company are being used in nearly 2,600 correctional facilities. Rick Smith, CEO of Securus Technologies, believes that the company has been progressing rapidly in the last few years due to the commitment of the company to serve the best to its customers, without having to spend a fortune.
Securus Technologies has recently published a press release, where it showcased what the law enforcement officers feel about the company’s investigative services and solutions. The press release contained the excerpts from the letters sent to the company by the law enforcement officers. It highlighted the achievements of the company in the booming correctional industry.